Shipping policy

Thank you for shopping with Global Cartel. We aim to provide a smooth and reliable shopping experience from order placement to delivery.

Please read the following shipping information before placing your order.

1. Order Processing

Orders are processed after the order has been successfully placed and payment has been confirmed.

Processing times may vary depending on product availability, supplier processing, order volume, and other operational factors.

Once your order has been processed and shipped, you may receive shipping or tracking information when available.

2. Delivery Times

Delivery times may vary depending on:

• Product availability

• Delivery destination

• Shipping carrier

• Customs or clearance procedures

• Weather conditions

• Public holidays

• Other circumstances beyond our control

The estimated delivery time shown at checkout or in your order information should be considered an estimate rather than a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process.

Shipping and delivery fees are non-refundable, except where otherwise required by applicable law.

4. Tracking Information

When tracking is available for your order, tracking details may be provided after the order has been shipped.

Please note that tracking information may take some time to become active after the shipment has been handed over to the carrier.

5. Delayed Orders

While we work to ensure orders are delivered within the estimated timeframe, delays may occur due to shipping carriers, customs, weather, public holidays, incorrect address information, or other circumstances outside our control.

If your order is delayed, please contact us with your order number, and we will assist you in checking the status of your shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name

• Complete delivery address

• City

• Postal/ZIP code, where applicable

• Valid phone number

Global Cartel is not responsible for delivery problems caused by incorrect, incomplete, or outdated address information provided by the customer.

Additional shipping charges may apply if an order needs to be reshipped because of incorrect information provided by the customer.

7. Lost or Missing Packages

If your tracking information indicates that an order has been delivered but you have not received it, please contact us as soon as possible.

We may contact the shipping carrier to investigate the shipment.

8. Damaged Packages or Products

If your package or product arrives damaged, please contact us within 48 hours of delivery.

Please provide:

• Your order number

• Clear photos of the product

• Photos of the packaging

• Video evidence, if necessary

This information may be required to investigate the issue and determine whether a replacement or refund is applicable.

Please refer to our Return & Refund Policy for complete information regarding damaged or defective products.

9. International Shipping and Customs

For orders that require international shipping, customs duties, taxes, import charges, or other fees may apply depending on the destination country.

Any applicable customs charges or government-imposed fees are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause delays that are outside our control.

10. Delivery Restrictions

Some products may have specific shipping restrictions depending on the destination, product type, carrier requirements, or applicable regulations.

If an order cannot be shipped to the provided destination, Global Cartel may contact the customer regarding an alternative solution or cancellation.

11. Contact Us

If you have questions about your shipment, delivery status, or shipping information, please contact Global Cartel through our customer support channel.

Please include your order number so that we can assist you more efficiently.

Global Cartel
Premium Products. Globally Yours.